Privacy Policy

Effective Date: July 01, 2025

EMCounseling LLC

Website: www.emcounseling.org

1. Introduction

At EMCounseling LLC, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide through our website and services.

By using this site, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:
- Personal Identifiers: such as your name, email address, and phone number when you fill out forms on our site.
- General Mental Health Interests: such as areas you’d like help with (e.g., anxiety, depression) when you voluntarily share them in contact or interest forms.
- Technical Data: including IP address, browser type, pages visited, and referring website through the use of Google Analytics.
- Form Data: submitted through Squarespace forms or embedded forms via Kit (ConvertKit) or Mailchimp.
- Email Interaction Data: including whether you open or click links in our emails, when applicable.

We do not knowingly collect sensitive Protected Health Information (PHI) through our website forms.

3. How We Use Your Information

We use the information you provide for the following purposes:
- To respond to inquiries or contact requests
- To deliver free downloadable resources (lead magnets), email courses, or newsletters
- To send relevant follow-up emails (you may unsubscribe at any time)
- To analyze website performance and improve our services

4. Lead Magnets and Email Communication

When you sign up for a lead magnet (such as a downloadable PDF, email course, or interest form), your contact information is collected via embedded forms powered by Kit (ConvertKit) or Mailchimp. This information is used solely to deliver the requested resource and relevant follow-up communication.

You can unsubscribe at any time using the link provided in each email or by contacting us directly.

5. Third-Party Services We Use

We use trusted third-party services to operate our website and communication tools. These include:
- Squarespace (site hosting and form collection)
- Kit (ConvertKit) and/or Mailchimp (email marketing and lead magnet delivery)
- Google Analytics (website usage and visitor data)

We do not share or sell your personal information with third parties for marketing purposes.

6. HIPAA and Communication Security

EMCounseling LLC is a licensed mental health practice and adheres to the ethical and legal standards of client confidentiality.

Please note that our website forms are not intended to collect sensitive health information or Protected Health Information (PHI). For your safety and confidentiality, do not include medical, diagnostic, or detailed personal mental health information in any web form.

We use secure, HIPAA-compliant platforms for clinical communication and records after initial contact is made.

Email Communication Disclaimer:
If you choose to communicate with us via email, please be aware that email may not be a secure form of communication. By replying to or initiating an email exchange, you acknowledge and accept the risks associated with unencrypted email and consent to receive replies via this method.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve user experience and gather usage data through Google Analytics. You may opt out of cookie tracking by adjusting your browser settings.

8. Your Rights and Choices

You have the right to:
- Access or request a copy of the information we’ve collected about you
- Request that we delete your personal information
- Unsubscribe from our email list at any time

To exercise these rights, please contact us using the information below.

9. Contact Us

If you have questions or concerns about this policy or your data, contact:

EMCounseling LLC
Email: info@emcounseling.org
Phone: 317-727-5609
Mailing Address: 9650 Commerce Dr. Suite 513. Carmel Indiana. 46032